Behavioral Health Services
A Healthier You
Are you ready to take charge of your health? SilverSummit is here to help! "Our providers are doctors, licensed behavioral health professionals and pharmacists all ready to work together to support you, our Member."
When you join SilverSummit, you get more than just health coverage. We connect you with helpful resources like healthy food, safe housing, and transportation to your doctor's visits.
Need Help During a Tough Time?
If you are in danger, call 911 or go to the nearest hospital right away.
If you or someone you care about needs someone to talk to, please reach out to the crisis lifeline at 988 or the suicide helpline at 800-273-8255.
You can call if:
- You're hurting yourself.
- You're thinking about hurting yourself or others.
- You're worried about your thoughts or actions.
The Helplines are staffed all day, every day, with trained professionals ready to take your call.
SilverSummit also provides non-emergency mental health services.
- No referral from your Primary Care Provider (PCP) is needed to get help.
- You don’t have to wait for an emergency to get help. Call us at 1-844-366-2880 (TTY/TDD: 1-844-804-6086, Relay 711) for questions or to make an appointment.
Struggling with Substance Use?
If you or a loved one needs help with drug misuse, check out these resources:
- The SAMHSA Find Help tool for local resources.
- SilverSummit's "Find a Provider" directory. Search for "substance abuse."
Helping Family and Friends
Coming Home After a Hospital Stay
If you've been in the hospital for a mental health diagnosis or substance use, make sure to see your primary care doctor or mental health provider within 7 days after leaving the hospital.
Know Where to Go for Behavioral Health Support
SilverSummit Member Services
For help getting connected to service providers, case management, housing or justice supports, or to learn more about covered services and Member benefits, call:
Member Services: 1-844-366-2880. Select the Behavioral Health option.
Our team will help connect you to the right support and guide you to the services that best meet your needs.
SilverSummit Behavioral Health Support Centers
SilverSummit Health Plan offers Behavioral Health Support Centers to help Members with mental health and substance use needs.
Urban Support Centers (Now Open):
- Urban Support Center – Clark County Address: 610 Belrose Las Vegas, NV 89107
- Urban Support Center – Washoe County Address: 855 Mill Street Reno, NV 89502
- Coming Soon for Rural Members: Three new Behavioral Health Support Centers are opening in rural and frontier communities.
Services available at our Support Centers include:
- Psychiatry and talk therapy appointments, 7 days a week
- Crisis walk in medication support
- Case management services
- Help with transportation to appointments
- Housing and community resource support
Additional Resources
Teladoc Mental Health: A free online health program for SilverSummit Members. Call 1-800-835-2362 anytime, or 1-866-796-0530 (TTY 1-800-955-8770), 8:00 a.m. to 8:00 p.m. Eastern, weekdays.
Members Empowered to Succeed (METS)
The METS program is a special kind of case management support to help Members who needmore help with behavioral health support.
To help support your treatment plan, we work with you and your doctor to find services that meet your mental health, social, and medical needs. If you have more than one doctor or provider, we help make sure they all work together and share information, so your care is connected.
Our METS team focuses on what you need and helps build a recovery plan that’s made just for you.
Members Empowered to Succeed (METS)(PDF)
Members Empowered Together (METS) Program
For more information visit our Behavioral Health Services page.
All Are Welcome
We want everyone to get the help they need, in a way that makes them feel welcome and respected.
SilverSummit established a Behavioral Health Impact Committee to ensure that we provide fair and inclusive behavioral health services to all Members regardless of their cultural background or identity.
Get Involved
The Behavioral Health Impact Committee meetings are held virtually each quarter, and all Members are welcome to attend. To receive the meeting link, please email Director of Behavioral Health, Dawnesha.Powell@SilverSummitHealthplan.com