Appointment Accessibility Standards
Access to Care Wait Times
Term | Definition |
Urban Counties: | Carson City, Urban Clark, and Urban Washoe |
Rural Counties: | Douglas County, Lyon County, Rural Clark, Rural Washoe, and Storey County |
Frontier Counties: | Churchill County, Elko County, Esmeralda County, Eureka County, Humboldt County, Lander County, Lincoln County, Mineral County, Nye County, Pershing County, and White Pine County |
Type of Visit | City (Urban) | Small Town (Rural) | Far-Away Area (Frontier) |
Regular doctor (adult)* | Within 10 business days | Within 15 business days | Within 15 business days |
Regular doctor (child)* | Within 10 business days | Within 15 business days | Within 15 business days |
Mental health or drug/alcohol treatment (adult) | Within 10 business days | Within 10 business days | Within 10 business days |
Mental health or drug/alcohol treatment (child) | Within 10 business days | Within 10 business days | Within 10 business days |
OB/GYN (not for pregnancy) | Within 10 business days | Within 15 business days | Within 15 business days |
Pregnancy care (1st or 2nd | Within 7 calendar days | Within 10 calendar days | Within 10 calendar days |
Pregnancy care (3rd trimester or high-risk) | Within 3 calendar days | Within 5 calendar days | Within 5 calendar days |
Physical, speech, or occupational therapy | Within 15 business days | Within 20 business days | Within 20 business days |
Ongoing LTSS Standard
Ongoing home health, private duty nursing and personal care services | Fourteen calendar days from the date when the need(s) is/are identified. | Fourteen calendar days from when the need(s) is/are identified | Fourteen calendar days from when the need(s) is/are identified |