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Provider Relations Team

Meet the SilverSummit Healthplan Provider Relations Team


Billie Miller
Director, Provider Relations

I have been in the healthcare field for over 20 years and can truly appreciate the growth and evolution of healthcare worldwide as well as within our community. As the Director of the Provider Relations team, I am encouraged and excited to live out and promote the mission of Centene which is “Transforming the health of the community, one person at a time”. It is my goal each day to ensure that I am providing the necessary support to my team and our network providers to do just that. I am truly working in a field that I am passionate about. A couple of my hobbies are reading and hiking; but what I love most is international travel…wheels up!


Jasmine Butler
Provider Relations Specialist 


I graduated from University of Nevada Las Vegas, studying Healthcare Administration and Policy in 2017, after which, my experience in health care began in credentialing and network operations for a managed care organization. I have had the opportunity to work with and meet amazing people in this field. I am passionate and inspired by the challenges of improving quality and performance in healthcare. I am encouraged in knowing that the work we do will have a positive impact on the members we serve and build stronger community relationships. As a Las Vegas native, I am hopeful and look forward to the growth and development of our community. 

Christina Galan
Provider Relations Specialist – Northern Nevada


I started working in healthcare after graduating from Oregon State University over 15 years ago. My first job was in customer service where I gained valuable experience and knowledge about being quick on my feet. From there, I wanted to purse working directly with providers along with learning more about contracting. I decided to focus on provider relations. My service philosophy is to always be responsive. I may not always know the answer, but I believe in responding to each of my providers in a timely manner. I will always work on your behalf. I am wife and a mom to two daughters.  We love living in Northern Nevada because we get to hike, ski and enjoy beautiful Lake Tahoe.












Frances Lopez
Provider Engagement Program Manager - Southern Nevada


I have been in the healthcare field for over 26 years, where I have worked my way from the ground up, holding positions in every aspect of the industry, from Customer Service Representative, to Provider Relations Advocate, to today. With a clear understanding of terminology, procedures, and operations, I am fully capable of delivering the highest level of service to my customers.  I am deeply passionate about my job, and the level of effort I put into even the smallest tasks shows that.  When I'm not hard at work, I love traveling, and spending time with my family. I am also a classically trained French Chef, and enjoy putting my training to use!












Veronica Ballentos
Provider Relations Specialist – Southern Nevada


I graduated from University of Nevada Las Vegas with a BS in Healthcare Administration and Policy. I am currently a full time student at WGU pursuing my MBA in Healthcare Management. I have always had a passion to help others and serve my community which is why I decided to continue my career in healthcare. I love learning about this industry, whether it is the administrative side or clinical side, and adapting to how it is ever-changing and growing. On my free time I enjoy traveling, reading, painting, and enjoying the outdoors with my two dogs.




Tamilia Hicks-Credle
Provider Relations Specialist – Southern Nevada


I graduated from Virginia State University in 2011 and am proud to be a product of an HBCU.  I’ve been in the healthcare industry for over 6 years now and have learned so much over that time.  Meeting and forming relationships with our providers is key to our organization to better serve our members.  One of my biggest passions is helping others and serving the community.  I enjoy traveling, interior design, and going to music festivals and concerts.