Provider Relations and Provider Engagement
Meet the SilverSummit Healthplan Provider Relations and Provider Engagement Teams
Jessica Martyniuk, Senior Provider Engagement Network Specialist
Northern Nevada - for Medicaid, Ambetter and Wellcare (Medicare) (all counties excluding Clark)
Hospitals/CAH (excluding UHS facilities), Hospitalists, ASCs, SNFs / LTAC /Rehab /Home Health, Urgent Care Facilities, Medical Transport, Air Ambulance, Rural Health Clinics
I have been in the healthcare industry for almost 14 years. Working my way up from Customer Advocate in a call center, to Operations/Process Expert, to Process Improvement and Product Ownership for the Anthem Federal Employee Program. What I enjoyed the most over the years was being able to work one on one with Members and Providers, and helping to make their experience with the company, a positive and beneficial one. What brought me to Centene is an appreciation for their format and company values where I can continue to work directly with Providers and play a key role in the company's success, but with a more personable approach. I'm excited to be here, and for the opportunity to serve and grow with my community.
Karina Torres, Senior Provider Engagement Network Specialist
Northern Nevada - for Medicaid, Ambetter and Wellcare (Medicare)
PCP Groups (all counties excluding Clark and Rural Health Clinics)
FQHCs, Behavioral Health/ CCBHCs / IMD / Crisis Stabilization Centers, Ob-Gyn, Pediatrics and Pediatric Sub-Specialties, Labs, DMEs, Specialties (all counties excluding Clark)
I entered the medical industry to explore my passion for helping those in need and making a difference in their lives. In addition to my primary job functions, I am driven, dedicated, and committed to the diversity that healthcare brings especially in terms of working with different specialties and people from different backgrounds that come together to benefit both patients as well as providers. I currently live in Reno, Nevada where I was both born and raised. My beautiful children are my world. When I am not engaged in their activities, I love to enjoy my city and attend community events. I also love spending time with friends and loved ones. My personal and professional goals align by leading me towards a brighter future, not only for my family and myself, but also for the betterment of my community and those closest to me. My hope in life is to create a positive impact on others, my organization, and society at large.
Linda Kovaltchouk, Provider Engagement Account Manager
Northern Nevada
I have over 23 years of experience as an influential medical professional in Northern Nevada, specializing in provider/staff education and training ensuring provider group support with dedication to improving the patient care experience for our members. I am dedicated to assisting physicians and the patients they care for navigate the complexities of our healthcare system. I have a personal interest in disease prevention and value helping others optimize overall wellbeing by staying healthy and active. I have a deep appreciation for nature and preserving our natural resources in the Sierras where you will find me frequently hiking, biking, kayaking, and swimming in Tahoe and surrounding areas.
Rosemary Orantes, Provider Engagement Account Manager
Carson City, Churchill, Douglas, Elko, Eureka, Lander, Lyon, Mineral, Pershing, Storey, White Pine - Medicaid, Ambetter and Wellcare (Medicare)
All Providers
With having over 18 years of healthcare experience, my knowledge is broad. I started working with the State of Nevada in Regulatory and Compliance for Healthcare Facilities and eventually moved forward into managing healthcare information, coding, and finally managing healthcare facilities as an Executive Director. I have worn many hats throughout my career in healthcare and have found that the most rewarding experiences have been assisting the providers, patients and residents of Northern Nevada with the utmost customer service and care. As a proud native Nevadan, I am excited to provide assistance and customer care for the Silver Summit Healthcare community here in Northern Nevada. In my spare time you can find me traveling to wild hot springs in the deserts of Northern Nevada, taking my children to their various extracurricular activities, attending various concerts with friends and family, or skiing in the high sierras.
Christina Galan, Manager - Provider Relations
I started working in healthcare after graduating from Oregon State University over 15 years ago. My first job was in customer service where I gained valuable experience and knowledge about being quick on my feet. From there, I wanted to purse working directly with providers along with learning more about contracting. I decided to focus on provider relations. My service philosophy is to always be responsive. I may not always know the answer, but I believe in responding to each of my providers in a timely manner. I will always work on your behalf. I am a wife and a mom to two daughters. We love living in Northern Nevada because we get to hike, ski and enjoy beautiful Lake Tahoe.
Southern Nevada - for Medicaid, Ambetter and Wellcare (Medicare)
OB-Gyns, Clark County FQHCs, Perinatology, Pediatrics and Pediatric Sub-Specialties, Labs, P3 Medicare, PCP Provider Group DBA Name F-J
Estel Davis, Senior Provider Engagement Network Specialist
Southern Nevada - for Medicaid, Ambetter and Wellcare (Medicare)
DMEs, Home Health, Endocrinology, Rheumatology, Pulmonary, Allergy, PCP Provider Group DBA Name U-Z
I have been in the healthcare industry for over 10 years assisting members and providers on working together to navigate through this healthcare system in Southern Nevada. I started out as a customer service representative for OptumCare/United Healthcare where I learned so much about the business side of insurance. I am a native to Las Vegas and I have seen this city grow and overcome so much adversity. I joined Centene to make a difference in my community and to advocate for those that are unable to advocate for themselves. I take pride in what I do and the company I now work for. I am truly excited to see where this new chapter in my professional life takes me and all of the wonderful change that comes with it.
Tamilia Hicks-Credle, Provider Engagement Account Manager
Southern Nevada - for Medicaid, Ambetter and Wellcare (Medicare)
Behavioral Health, IMD, Crisis Stabilization Centers, CCBHCs, PCP Provider Group DBA Name K-O
I graduated from Virginia State University in 2011 and am proud to be a product of an HBCU. I’ve been in the healthcare industry for over 6 years now and have learned so much over that time. Meeting and forming relationships with our providers is key to our organization to better serve our members. One of my biggest passions is helping others and serving the community. I enjoy traveling, interior design, and going to music festivals and concerts.
Southern Nevada - for Medicaid, Ambetter and Wellcare (Medicare)
Pain Management, Anesthesiology, Ophthalmology, Cardiology, Oncology, Hematology, Gastroenterology, Neurology, Radiology, Physical Therapy, Occupational Therapy, Speech Therapy, Orthopedic, Provider Group DBA Name P-T
Ashleigh Campbell, Provider Engagement Account Manager
Esmeralda, Nye, Lincoln counties - Medicaid, Ambetter and Wellcare (Medicare)
All Providers
I've worked in healthcare for several years in roles spanning behavioral health, clinical care coordination, and patient advocacy. I feel proud to work for a health plan that prioritizes compassion, collaboration, and community health. My passion for service has taken me from volunteering with children in Guatemala to supporting hurricane response efforts with FEMA, and those experiences continue to shape the empathy and connection I bring into provider relationships. I'm originally from the Pacific Northwest and have lived in a few places across the country, which sparked my love for travel and exploring new areas. When not working, you'll usually find me out on a trail with my dog, Lucy, watercolor painting, taking photos, or discovering small towns and hidden spots around Nevada. I'm excited to continue growing in this role and to support the providers and communities I serve.
Roberto Navarro, Manager - Provider Relations
Southern Nevada - Medicaid, Ambetter and Wellcare (Medicare)
Hospitals, Hospitalists, ASCs, SNFs/LTAC, Urgent Care Facilities, Medical Transport, Air Ambulance, UNLV, UMC, IHC, Arkos, Provider Group DBA Name A-E
I graduated from the University of Nevada Las Vegas in 2018 with a bachelor’s degree in Healthcare Administration. Since then, I’ve worked in several roles – beginning my journey in utilization management, then hospital operations, and now provider relations. Working in the industry has taught me to appreciate the accessibility and delivery of quality healthcare. This growing appreciation continually inspires me to expand my knowledge and develop my skills in this space. In turn, I hope that this will aid me in giving back to my community by leaving a lasting impact. I believe more than anything that we should all advocate for each other. By working in healthcare, I know I can do just that.
Chrissy Sanders, Director - Provider Relations
I have been a Registered Nurse for over 10 years spending most of my career in Quality Improvement and Population Health Management developing innovative ways to improve cost and quality performance while building rapport with clinical staff. I have experience with Medicare contracts, HEDIS, Medicare Shared Savings Programs as well as Promoting Interoperability. I also hold a degree in interior design and in my spare time I enjoy designing and building furniture, DIY projects and spending time out in nature.