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On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

TurningPoint

Silver Summit HealthPlan is pleased to announce the launch of our new innovative Cardiac program in partnership with TurningPoint Healthcare Solutions.  This aims to provide an innovative solution to work collaboratively with providers, facilities and physicians to reduce surgical treatment variability, promote safety, quality of care improvements, and support for your patients. As part of this program, SilverSummit Health Plan has delegated its utilization management function to TurningPoint for a limited scope of procedures.

TurningPoint Cardiac Program Webinars

TurningPoint is offering webinar training sessions beginning the first week of April.   The webinars will cover all program details and operational changes.   

Please register for one of these informational sessions by clicking the link below.  After registering, you will receive a confirmation email containing information about joining the meeting.

Register in advance for this meeting

https://us06web.zoom.us/meeting/register/tZ0vdumqrzIpHNMM23A-FRdWB45LXsSGoSc3

Please use this resource as a reference for Frequently Asked Questions:

 

TurningPoint Provider Portal

TurningPoint offers an online provider portal available to you 24/7 that can streamline the prior authorization process. The portal will provide you access to submit and view the status of authorization requests in real time, upload clinical information and access to our medical policies.  You can access the portal at www.myturningpoint-healthcare.com and begin the registration process by clicking on “Register for Access” and following the short instructions. 

If you have any questions regarding the registration process, please contact us at Portalregistration@turningpoint-healthcare.com for assistance.