Renewing Medicaid Benefits
Important Changes are Coming to Medicaid
Beginning January 1, 2027, some Members need to renew their Medicaid twice a year. Learn more about the changes coming to Medicaid.
You need to renew your Nevada Medicaid. If you don't, you could lose your benefits. Renewing helps you keep:
- Your doctor
- Your pharmacy services
- Your check-ups and preventive care
Step 1: Report a Change
Tell Nevada Medicaid if something changes, like your address, phone number, income, or family size. This helps make sure you get your renewal letter.
Step 2: Check Your Mail
Watch for a letter about your coverage.
Step 3: Fill Out Your Renewal Form
Complete the form and send it back.
Have Questions?
We are here to help you stay covered and get the care you need. For additional assistance, call Member Services at 1-844-366-2880 (TTY: 1-844-804-6086 or Relay 711) Monday- Friday 8:00 a.m.- 6:00 p.m..
Or, fill out the form below, and we'll get back to you soon.
Frequently Asked Questions
Here are some questions Medicaid Members often ask about renewing:
Renewals are required to keep your coverage. Make sure Nevada Medicaid has your correct address, so you get important mail.
Nevada Medicaid will send the renewal package 60-days prior to the end date of your benefits. Make sure your address and all contact information is up-to-date.
Update it online at: Report a Change
Yes, if you need help with the paperwork or the process, please contact the Care Engagement Team at 1-844-366-2880 TTY: 1-844-804-6086 Monday- Friday 8:00 a.m.- 6:00 p.m. or email the Care Engagement Team at nvss_careengagement@silversummithealthplan.com
If you didn’t receive your renewal package, please contact Access Nevada at 1-800-992-0900 or visit: Access Nevada
A letter will be sent to your address on file if additional paperwork is needed. Please make sure all your contact information is up-to-date.
You can update your information online at: Report a Change
There is a deadline for the renewal process. For questions about renewal dates, please contact Access Nevada at 1-800-992-0900 or visit Access Nevada
Please complete the paperwork in the packet and return it promptly. This will ensure you don't lose your benefits.
You will receive a follow-up letter stating if benefits were approved or denied.
Please make sure your contact information is up-to-date.
Update it online at: Report a Change
SilverSummit will be your Managed Care Plan. Members will not be switched to another health plan.
Want to Switch Plans?
- You can change your plan between November 1–December 15.
- Your new plan starts January 1 of the next year.
Know Your Options
If you no longer qualify for Medicaid, other health coverage options are available.
We can help you look at your options and find a plan that works for you.
Explore affordable health coverage options through Ambetter by SilverSummit Healthplan.
Adults age 65 and older may also look into Wellcare by SilverSummit Healthplan.