Skip to Main Content

Renewing Medicaid Benefits

Did you know? You need to renew your Nevada Medicaid annually. Failing to do so may result in a lapse in your benefits.

Not a SilverSummit Member but would like to be? Click the How to Enroll button.

 

Women on a computer
How to Enroll
Find A Provider
Benefits Overview
My Health Pays
Member LogIn
Member Handbook
FindHelp
MAC Meeting

Renewing Medicaid Benefits Form

Questions? We are standing by to assist you with your Medicaid questions. Please complete the form below. We will get back to you as soon as possible!

Are you a SilverSummit Member?

By clicking the "Submit" button, you are consenting to receive communication from SilverSummit.

Renewing your healthcare benefits helps you keep your doctor, pharmacy services, and preventive care services. Looking for a certain provider but don't see them listed? Call us at 1-844-366-2880 (TTY/TDD: 1-844-804-6086 Relay 711). We update our list often to give you the best options. Renewing your Medicaid benefits with SilverSummit ensures you keep getting good care without interruption.

How to Renew Your SilverSummit Medicaid in 3 Simple Steps:

  1. Update Your Contact Information: Ensure Nevada Medicaid has your current mailing address, phone number, and email. This will guarantee you receive your renewal letter. Update Your Address on Nevada Medicaid.
  2. Check Your Mail: Look for a letter regarding your coverage.
  3. Complete Your Renewal Form: Fill out and return the form as instructed. Be sure to check the SilverSummit box on your renewal form.

Switch Period

Nevada Medicaid members can change their Managed Care Organizations (MCOs) during the annual open enrollment period, which takes place from October 1–31. Requests for changes must be received by October 31 to be effective on January 1 of the following year. 

Swtich To SilverSummit Healthplan

No longer eligible for Medicaid?

Don’t worry, we’ve got you covered! Call us at 1-844-366-2880 (TTY/TDD: 1-844-804-6086 Relay 711). Or check out Ambetter by SilverSummit for affordable health insurance options. 

Explore Ambetter by SilverSummit Plan

Frequently Asked Questions

Here are some questions Medicaid Members often ask about renewing:

For the past few years, people enrolled in Medicaid did not have to renew their health coverage during the pandemic. Now that that has ended, yearly renewals are once again required. It is important that Nevada Medicaid Members' contact information be up-to-date to receive important information by mail.


This can be updated online at: https://dhcfp.nv.gov/UpdateMyaddress/

Nevada Medicaid will send the renewal package 60-days prior to the end date of your benefits. Please make sure Medicaid Members keep their address and all other contact information up-to-date with Nevada Medicaid. This can be updated online at: https://dhcfp.nv.gov/UpdateMyaddress/

Yes, if a Medicaid member needs help with the paperwork or understanding the process, please contact the Care Engagement Team at 1-844-366-2880 (TTY/TDD 1-844-804-6086, Relay 711) or email the Care Engagement Team at nvss_careengagement@silversummithealthplan.com

If Medicaid Members didn’t receive their renewal package, please contact Access Nevada at (800) 992-0900 or visit https://accessnevada.dwss.nv.gov/public/landing-page
I didn’t receive the renewal package, but I received a letter saying I was part of the  "Ex-Parte" process. 

"Ex-Parte"  is a process where Medicaid automatically renews Medicaid members' benefits. If they received this letter, it means their benefits have been renewed for another year and no further action is required. If a Medicaid member has questions, please contact Access Nevada at (800) 992-0900 or visit https://accessnevada.dwss.nv.gov/public/landing-page

Medicaid will send a letter to the address on file if additional paperwork is needed. Please make sure all Medicaid members' contact information is up-to-date with Nevada Medicaid. This can be updated online at: https://dhcfp.nv.gov/UpdateMyaddress/

Nevada Medicaid sets the deadline for the renewal process. For questions about renewal dates, please contact Access Nevada at (800) 992-0900 or visit https://accessnevada.dwss.nv.gov/public/landing-page.
Please complete the paperwork in the packet and return it immediately to avoid any loss of benefits.

Nevada Medicaid will send a follow-up letter verifying if benefits were approved or denied. Please make sure all Medicaid members' contact information is up-to-date with Nevada Medicaid. This can be updated online at: https://dhcfp.nv.gov/UpdateMyaddress/

SilverSummit will be your Managed Care Plan. Members will not be switched to another health plan.