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PaySpan - EFT/ERA

SilverSummit Healthplan is pleased to partner with PaySpan Health to provide an innovative web based solution for Electronic Funds Transfers (EFTs) and Electronic Remittance Advices (ERAs).  This service is provided at no cost to providers and allows online enrollment.

Payspan makes the transition to electronic payment and remittance quick, easy and cost effective. No service fees are required for your participation in the standard Payspan offering. You only need to enroll in the standard Payspan service to immediately begin receiving EFTs and ERAs from payers using the service.

There is no cost to medical providers and dentists to enroll in the standard Payspan service and there are no costs to receive EFT payments and ERAs through this service.

Benefits include:

  • Elimination of paper checks – all deposits transmitted via EFT to the designated bank account
  • Convenient Payments & Retrieval of remittance information
  • Electronic remittance advices presented online
  • HIPAA 835 electronic remittance files for download directly to a HIPAA-Compliant Practice Management for Patient Accounting System
  • Reduce accounting expenses – Electronic remittance advices can be imported directly into practice management or patient accounting systems, eliminating the need for manual re-keying
  • Improve cash flow – Electronic payments can mean faster payments, leading to improvements in cash flow
  • Maintain control over bank accounts – You keep TOTAL control over the destination of claim payment funds.  Multiple practices and accounts are supported
  • Match payments to advices quickly – You can associate electronic payments with electronic remittance advices quickly and easily
  • Manage multiple Payers – Reuse enrollment information to connect with multiple Payers Assign different Payers to different bank accounts, as desired

Visit PaySpan’s website for more information.

To request your registration code(s), please choose from the following options: 

  • Send an e-mail to -- please indicate the plan(s) that you are requesting registration codes for  (i.e. SilverSummit Healthplan) and be sure to include the TIN(s)
  • Visit the Payspan website
  • Contact the Payspan Provider Support team at 1-877-331-7154, Option 1 (hours of operation are Monday – Friday, 8:00 am – 8:00 pm eastern)

Your available registration codes will be sent to you via e-mail, along with enrollment instructions within 24 – 48 hours of your request 

  • Look for an e-mail from Payspan within 24 – 48 hours after your request 
  • Follow the instructions included to activate your EFT registration codes

For additional assistance, please access the Payspan website or contact Payspan via email at