Get Help With Housing 

A provider may help with some approved move-in costs, such as:

• A security deposit
• A utility deposit
• A fee to start utilities
• Other approved move-in costs

Deposit help is available only once in a Member’s lifetime. It must be approved before payment is made.

Housing Supports and Services may help with some move-in costs. After that help ends, you must pay your rent and other housing costs. You must also follow your lease.

After you move into your home, a provider can:

• Talk with you after you move into your home
• Help with problems with your landlord
• Help with budgeting and following a budget
• Help you find other help in your community

Housing Supports and Services is also called HSS.

Housing Supports and Services is a Nevada Medicaid program. It may help SilverSummit HealthPlan Medicaid Members with housing needs.

Housing Supports and Services is optional. You are not required to use it. Housing Supports and Services does not replace your regular Medicaid benefits, and your Medicaid benefits do not change if you choose not to use Housing Supports and Services.

Housing Supports and Services does not promise housing, payments, housing placement, or approval. Help depends on your needs, program requirements, required documentation, available providers, and review.

Housing Supports and Services may help with:

• Making a housing plan
• Looking for housing
• One-time move-in costs, if approved
• Support after you move in

A housing provider may help you:

• Complete a housing assessment
• Make a housing plan
• Search for housing
• Fill out forms
• Gather required documents
• Communicate with landlords or property owners
• Plan your move
• Connect to local help

After you move in, a provider may help you:

• Work through housing problems
• Communicate with your landlord or property owner
• Learn budgeting skills
• Learn tenant skills
• Make a plan to stay housed

Housing Supports and Services does not pay for:

• Your ongoing monthly rent payments
• Monthly utility bills
• Room and board
• Costs not allowed by program rules
• Housing help already paid by another program

Some services and payments must be reviewed and approved first.

You may qualify for Housing Supports and Services if you:

• Have active SilverSummit HealthPlan Medicaid
• Are homeless or at risk of losing housing
• Meet Nevada Medicaid Housing Supports and Services program rules
• Give us the papers needed for review, when required
• Can keep paying your housing costs after you move in

You must also have at least one health or social need. This may include:

• Have left a jail, prison, hospital, or medical facility within the last 90 days
• Moving from a hospital or facility to home or the community within the next 30 days
• Being pregnant or having given birth within the last 60 days
• Having a serious mental health need
• Having a substance use disorder
• Being at risk of a mental health crisis, overdose, or emergency room use
• Being at risk of needing hospital or residential care
• Experiencing domestic violence
• Experiencing human trafficking

Children and adults may qualify if they meet program rules.

This may include situations where you:

• Do not have a safe or stable place to stay
• Live in a shelter
• Live somewhere not meant for people to live
• Stay with others because of money problems
• Live in a motel or hotel because you have no other place to stay
• May have to leave your housing soon
• Are a child or youth without a regular, stable place to stay

Final eligibility is based on state and federal program rules.

Housing Supports and Services may help with certain one-time move-in costs if approved.

Housing-Related Deposit help may be limited to:

• Up to two times the local Fair Market Rent (FMR), when applicable
• This benefit may be used one time during a Member's lifetime through Medicaid, with a maximum benefit of $6,000

The amount depends on program rules, needed papers, review, and approval.

Approved payments are sent directly to the landlord, utility company, or other approved payee. Payments are not sent directly to the Member.

A Housing Specialist or housing provider may contact you.

Next steps may include:

• A short screening
• A housing assessment
• A housing plan
• Review of your papers
• A request for more information
• A referral to a housing provider or local help

Some services need approval before they start. Some payments need approval before they are made.

If your request is not approved, you will get a notice. The notice will explain the decision. It will also tell you how to appeal.

You may also ask to be screened again if your situation changes or if program rules allow another review.

You can ask for Housing Supports and Services in one of these ways:

Call the SilverSummit Member Services at 1-844-366-2880 (TTY: 1-844-804-6086 or Relay 711) Monday- Friday 8:00 a.m.- 6:00 p.m.

Ask for the Housing Supports and Services team.

Search For Help Online
Visit the SilverSummit FindHelp page, enter your ZIP code, choose Housing, and look for available housing providers or resources.

Email Community Solutions
CommunitySolutions@SilverSummitHealthplan.com

A Housing Specialist may review your request and contact you about next steps.

You do not have to figure this out alone.

Call SilverSummit HealthPlan Member Services at 1-844-366-2880 (TTY: 1-844-804-6086 or Relay 711) Monday- Friday 8:00 a.m.- 6:00 p.m.

Language help and disability help are available.